Effective Date: 5th August 2024
1. Introduction
Welcome to PickMyApp (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.pickmyapp.com] (“Website”) and use our services (collectively, “Services”). Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
2. Data Controller
For the purposes of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), the data controller is PickMyApp.
3. Information We Collect
We may collect and process the following data about you:
- Personal Data: This includes information such as your name, email address, phone number, and any other details you provide when registering on our Website or using our Services.
- Technical Data: Includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform, as well as other technology on the devices you use to access our Website.
- Usage Data: Information about how you use our Website and Services, such as browsing actions, patterns, and any content you interact with.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
4. How We Use Your Data
We use the information we collect in the following ways:
- To Provide Our Services: Including managing your account, processing transactions, and offering customer support.
- To Improve Our Services: To analyse the use of our Website and Services and to improve our offerings.
- To Communicate with You: To send you updates, newsletters, and marketing communications, if you have opted in to receive these. You can opt out at any time.
- To Comply with Legal Obligations: We will use your data to comply with applicable laws, regulations, and legal processes.
5. Legal Basis for Processing Your Data
We process your personal data under the following legal bases:
- Consent: Where you have provided consent for us to process your data for specific purposes.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Where we need to process your data to comply with a legal or regulatory obligation.
- Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided these are not overridden by your rights and interests.
6. Sharing Your Data
We may share your information in the following circumstances:
- With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Website and Services, such as payment processors, hosting providers, and analytics services.
- For Business Transactions: In the event of a merger, sale of company assets, or acquisition, your data may be transferred as part of that transaction.
- With Legal Authorities: If required by law, we may disclose your data to comply with a legal obligation, or to protect the rights, property, or safety of PickMyApp, our customers, or others.
7. International Data Transfers
Your data may be transferred to and processed in countries outside of the UK and the European Economic Area (EEA). When we transfer your personal data outside the UK, we ensure that it is protected by making sure at least one of the following safeguards is in place:
- Adequacy Decisions: We will only transfer your data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government.
- Standard Contractual Clauses: Where we use certain service providers, we may use specific contracts approved by the UK Government that give personal data the same protection it has in the UK.
8. Data Security
We have implemented appropriate technical and organisational measures to ensure your data is secure and to protect it from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.
9. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
10. Your Rights
Under the GDPR, you have several rights regarding your personal data, including:
- Right to Access: You have the right to request access to your personal data.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right to request the transfer of your personal data to another party.
- Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
- Right to Withdraw Consent: Where we are processing your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [Your Contact Information].
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.